Privacy policy

This data protection declaration informs you how KAQTU Design AG ("KAQTU"), Bahnhofstrasse 12, 8340 Hinwil from Switzerland (entered in the commercial register of the Canton of Zurich, under the number
CHE-250.058.356 with data) bypasses which are processed about you, be it when using our websites and mobile applications (hereinafter also "website" or "digital offers") or offline.

We are responsible for the processing of your personal data and the compatibility of data processing with applicable law. In doing so, we comply with the data protection regulations of Switzerland and the EU.

You hereby acknowledge that KAQTU is the owner of the data collection, consisting of the personal data collected from you and other customers.

1. Scope and purpose of collecting, processing and using personal data

We collect data during use of the website and other personal, telephone or digital interactions.

In order to place orders on the website and to be delivered with the services you have requested, you can order as a guest or register an online account. We also collect personal data from you when you make a stationary purchase in a shop or place an order over the phone. In connection with your visit or purchase, we store the following data in our customer database:

  • Information about the ordered products & services

  • Information on the customer, customer, interested party, supplier (personal data)

  • Data on your order, purchase and payment behavior

We process the above data primarily to execute the purchase or service contract, to deliver the purchased goods, to process the payment of the purchase price, to optimize our Internet offer, to ensure the functionality of our offer and for internal statistical and advertising purposes.

You hereby acknowledge that the personal data will be included in our customer database.

In connection with your purchases, please also note our Terms and Conditions .

By "personal data" KAQTU understands information that relates to a specific or identifiable person. KAQTU understands "processing" to mean any handling of personal data, regardless of the means and procedures used, in particular the procurement, storage, use, modification, disclosure, archiving or destruction of personal data.

For certain data processing, e.g. in the case of KAQTU's social media presence, there are further provisions (such as general terms and conditions or terms of use).

Depending on which products and services KAQTU may provide for you, it can process different personal data. KAQTU processes as little personal data as necessary.

KAQTU processes customer data, data from visitors, interested parties and suppliers. By this she understands the following data types in particular:

  • Master and inventory data such as name, address, date of birth, on transactions concluded or on third parties such as life partners and other people in the same household who are also affected by data processing.

  • Data about the housing situation, the residents and their preferences, provided that these contribute to the fulfillment of the service provision

  • Payment data

  • Technical data, such as internal and external identifiers, business numbers, IP addresses, records of access or changes.

  • If applicable, recordings of phone calls between you and KAQTU, marketing data such as e.g.Needs, desires, preferences, usage time, activities on the website

2 Procurement and processing of personal data when conducting credit checks

If we make advance payments, e.g. B. in the case of a purchase on account, we may obtain creditworthiness information from a credit agency on the basis of mathematical-statistical processes in order to protect our legitimate interests. For this purpose, we transmit the personal data required for a credit check to a credit agency and use the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. The credit report can contain probability values ​​(score values), which were calculated on the basis of scientifically recognized mathematical-statistical methods and which include address data, among other things, in their calculation. Your legitimate interests will be taken into account in accordance with the statutory provisions.

3. Use of your data for advertising purposes

a. Newsletter, print or SMS advertising

You will only receive a newsletter, print or SMS advertising from us if you expressly request it, i. i.e. when you have consented to receive advertising either on our website, when making a physical purchase in a store, when ordering over the phone or when entering competitions.

We are entitled to commission third parties with the technical processing of advertising measures and to pass on your data for this purpose.

b. Cookies, tracking, re-targeting and re-marketing

What do we mean by cookies?

Cookies in the web environment or in apps (hereinafter "cookies") are small text files that are stored on your device. In this way, the website or app can remember certain inputs and settings (e.g. login, language, usage, preferences and statistics) over a certain period of time, in particular to optimize user experience, security and analyses.

Which cookies do we use and for what purpose?

We use the following types of cookies for the following purposes:

  • Necessary cookies: These cookies are technically necessary for the functioning of the website and for the provision of the offer (e.g. use of the shopping cart or further surfing on subpages).

  • Statistical cookies: These cookies collect information about the technical behavior of users on the website (e.g. frequency of use of the website or subpages, security of the offer, error messages, website loading times, website display with different web browsers).

  • Preferences cookies: These cookies improve the user experience when using the website by allowing individual settings to be made and saved (e.g. saving settings such as the selected language).

  • Marketing or tracking cookies: These cookies are used to show you content tailored to your interests within the websites of KAQTU.

In addition to our own cookies, we also use third-party cookies. Please note that it is not possible for third-party providers to identify users due to the technical and/or organizational measures used.

Prevent the use of cookies or delete cookies?

You can opt out of the use of cookies at any time by deleting the cookies set by the KAQTU Design AG website. Excluded from this are the necessary cookies; the website does not work without technical cookies.

4.Disclosure of data to third parties

We only pass on your personal data if you have given your express consent, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship

In addition, we pass on your data to third parties insofar as this is necessary for the use of the website and the execution of the contract. The use of the data passed on for this purpose by third parties is strictly limited to the stated purposes.

If you decide to pay by credit card, you will be redirected to the payment provider's application. Regarding the processing of your credit card information by these third parties, we ask you to also read the general terms and conditions and the data protection declaration of your credit card issuer.

5. Transmission of personal data abroad

KAQTU is entitled to transfer your personal data to third-party companies abroad if this is necessary for the purposes mentioned above. Of course, the legal regulations for the transfer of personal data to third parties are complied with. They are obligated to data protection to the same extent as the providers themselves. If the level of data protection in a country does not correspond to Swiss or EU data protection law, we contractually ensure that the protection of your personal data corresponds to that in Switzerland or that of the European Economic Area (EEA) at all times.

6. Right to information, deletion, correction and storage of data

You can request information about your personal data stored by us at any time or view and change it by logging on to our website with your login data. A formal request for information must be made in writing. You can request that your data or your user profile be deleted or corrected at any time. We would like to point out that in this case, too, we reserve the right to demand proof of identity and that if your data is deleted, it is not possible or not possible to use our services to the full extent.

Your consent to certain data processing can be revoked at any time with effect for the future.

Please note that legal retention periods apply to certain data. This data must be stored by us until the deadline expires. If you have requested their deletion, we block this data in our system and use it exclusively to fulfill legal obligations.

7. Data Security

We use appropriate technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

If you register with us as a customer, access to your customer account is only possible after entering your personal password. You should always keep your payment information confidential and log out of your online account after your session and close the browser window when you have finished communicating with us, especially if you share the computer with others.

We also take internal data protection very seriously. Our employees and the service companies commissioned by us have been sworn to secrecy and to compliance with data protection regulations.

8.Modification of this privacy policy

We reserve the right to adapt the data protection declaration to new circumstances from time to time. Corresponding changes apply to the time after the changes have been published. Consequently, we recommend that you consult this data protection declaration regularly.

9. Contact person

If you have any questions about data protection on our website, would like to request information or would like to request the deletion of your data, please contact us.

The rights mentioned above all refer to the requirements of the GDPR Article Art. 6 (1) lit. A to and including f.
Status: November 25, 2020